I want to have work done.

What's the overall process like?

General Process

1. Send me a text (phone number and link at bottom of this page) and let me know what you're looking to do.

2. I'll provide you some details and answer any questions

3. We'll schedule a public meetup - you'll sign and take home my intake form and I'll take home your guitar(s).

4. I'll go over your guitar and perform the inspections

5. I'll write up an estimate doc that contains information about your guitar, what you're looking to do, results of the inspections, options and approaches. I'll provide recommendations and pricing, timelines, and risks involved with the work.

6. You'll let me know what work, if any you want to have completed.

7. I'll perform the work

8. I'll let you know I'm done along with a link to your work report and final invoice.

9. We coordinate a pickup location and time

Tell me more about the Inspections

Inspections

1. Environment Adjustment: Once your guitar is in my home, I let it sit for a day to adjust to the environment. My house isn't your house and the temperature and humidity levels matter.

2. Visual Inspection - I take pictures and video of your gear from as many angles as possible in hopes of catching and documenting any existing damage (dings, scratches, etc) as well as what was provided to me (don't leave stuff in your case, back of your amp, etc). You're going to go over your stuff when you get it back and usually with a more critical eye (I do it myself). I just want to have the proof that your equipment is no more damaged upon return than when I received it.

3. Unplugged Inspection - For guitars, this means playing it to observe any playability issues, like buzzing frets, sharp ends, etc. For amps, I'm getting a good feel for the knobs, switches - does everything feel right?

4. Plugged Inspection - I'm testing out the electronics. All the knobs and switches work as expected? Feedback or buzzing?

5. Estimate Presentation - Did I find anything that we didn't talk about? I'm not going to do any work yet and I'm not going to work on anything we didn't discuss. If there's anything of concern, I'll reach out to you to discuss what I found, the options available, and any how the work would affect the original estimate and timeline. If I don't find anything of concern, I start the work as previously discussed.

How do drop-offs and pickups work?

There are two options:

1. Public location (your choice)

2. Pickup/Drop-off at your home

When I receive your instrument, you'll receive a repair ticket that includes your contact and instrument details, a description of the work to be performed, and our previously discussed estimate and timeline for work to be performed. We will both sign this.

Ready to get started?

Text (267) 437-1944 any time with your guitar type, issue, and photos. I’ll review the information and respond with next steps.